Mission, Vision, Values

  • A
    Our mission

  • B
    Our vision

  • C
    Our values

Our mission

We wish to accompany any bereaved loved one by offering a variety of funeral services adapted to his or her greatest needs through our personalized support and family energy. We are also there to help anyone wanting to formalize his or her last wishes with funeral prearrangements.

Our vision

We aim to be recognized as a trusted funeral home by our professional, human and warm approach. We commit to offering quality service to people grieving or wishing to formalize prearrangements, meeting their personalized needs and expectations.

Our valeurs

  • 1. Respect

    • Respect

    The essential key to our success

    Respect is a token of trust and continuity in all our activities and exchanges

    • Honest communication and action
    • Dignity through respectful action
    • Clear communication and consideration of the impact of words and actions
    • A pleasant environment to work in

  • 2. Integrity

    • Integrity

    Being guided by honesty and authenticity

    • Respecting the role of each person
    • Using one’s influence wisely
    • Competent performance and rigor under all circumstances
    • A way of being and working on which trust and efficiency are based
    • Respectful application of business standards coupled with good practices and right intentions

  • 3. Commitment

    • Commitment

    To unite each other’s strengths for the benefit of all

    • To act to the best of our ability with professional knowledge
    • To always choose the optimal approach
    • To surpass our clients’ expectations
    • To constantly challenge ourselves and deepen our knowledge
    • To keep our promises/li>
    • To maintain balance between simplicity, harmony, flexibility and ease

  • 4. Ethics

    • Ethics

    Principles of action guiding our conduct

    Personal reflection that allows each person to make choices based on their values

    • Adhesion to the highest standards and respect of current laws and regulations
    • Development and maintaining of expertise
    • Responsible action
    • Respect of rules of conduct based on moral principles while facing sensitive situations
    • Behavior based on principles of honesty, integrity and trust

  • 5. Empathetic Listening

    • Empathetic Listening

    At the heart of our approach at all times

    • Creating a relationship of trust with bereaved families
    • Being attentive and considerate of clients’ needs
    • Informing clients of tools that can help them make the best possible decision
    • Accompanying clients with respect, gentleness and compassion