Who we are
Every family, every story, every farewell is unique.
For generations, we have dedicated our expertise and humanity to serving those who are experiencing the loss of a loved one.
Through our mission, our history, and the people who make up our team, discover what guides our every action: respect, gentleness, and a deep desire to accompany with heart.
What guides us
Behind every service rendered, every action taken, there is a profound intention: to accompany with humanity.
Our mission, vision, and values are the foundations upon which everything we offer rests.
They reflect our sincere commitment to welcoming every family with respect, honoring every life with meaning, and remaining present, with heart, during the most sensitive moments.
Our Mission
To support every bereaved loved one by offering a diversity of funeral services adapted to their greatest needs, through our personalized support and family dedication. To offer pre-arrangement funeral services to anyone wishing to formalize their last wishes to their successors.
Our vision
To be recognized as a trusted funeral home through our professional, humane, and warm approach, and the quality of our services to those afflicted by grief or wishing to formalize their pre-arrangement, thereby meeting their personalized needs and expectations.
Our values
Our values are more than just words: they are embodied in every glance, every gesture, every discreet presence.
They reflect our commitment to accompanying families with humanity, listening without judgment, and always acting with respect, benevolence, and integrity.
Respect
The essential key to our success.
Respect is a guarantee of trust and longevity in our activities and interactions.
- Communicate and act with honesty
- Act with dignity and respect for others
- Be transparent by considering the impact of our words and actions
- Work in a pleasant atmosphere
Integrity
- Respect everyone's role
- Use one's influence wisely
- Act with competence and rigor in all circumstances
- A way of working and being that fosters trust and efficiency
- Deliver work that respects company standards, with good practices and stemming from good intentions
Commitment
- Act to the best of our knowledge with a professional approach to expertise
- Choose the optimal approach in all circumstances
- Provide service beyond client expectations
- Always question ourselves to learn more
- Keep our promise
- A balanced whole: simplicity, harmony, flexibility, ease
Empathetic listening
Always, at the heart of our approach
- Create a climate of trust between the bereaved person and the staff
- Be attentive and consider clients' needs
- Communicate the tools clients need so they can make the best possible decision
- Accompany with respect, gentleness, and compassion
Collaboration
Action principles guiding our conduct
Personal reflection that allows everyone to make choices based on their values
- Adhere to the highest standards by respecting applicable laws and regulations
- Develop and maintain our expertise
- Act responsibly
- Respect rules of conduct in sensitive situations, guided by moral principles that direct conduct and actions
- Adopt behaviors based on principles of honesty, integrity, and trust
A Family Story
Since its beginnings, Maison Bessette has been rooted in a family tradition of closeness and compassion.
Passed down from generation to generation, our mission remains the same: to accompany with respect, while staying attuned to today’s realities.
1971
The history of Résidences et Jardins funéraires Bessette began when Georges A. Bessette, with 12 years of experience in the funeral profession, acquired the funeral homes in Waterloo and Valcourt. From then on, his daughter Lucie and his sons Claude, Robert, and Raymond, all three graduates in thanatology, joined the company.
1987
At that time, the population of Bromont was constantly increasing, and it could not benefit from the services of a funeral home. The opportunity to build a funeral home there was therefore seized.
1988
The company acquired Salon funéraire Drummond in eastern Granby and Salon funéraire Victor Rochon in Roxton Pond, bringing the number of branches to 5.
1992
1998
2002
The first professional of the 3rd generation joined the company. Indeed, Éric Bessette, freshly graduated in thanatology, joined the company founded by his grandfather.
2005
The company received the Haute-Yamaska Chamber of Commerce Silver Distinction Award for service business in the large enterprise category.
2016
Les Résidences et Jardins funéraires Bessette received the Distinction Award from the Corporation des thanatologues du Québec.
The funeral sector, like most business sectors in Quebec, must have recognition mechanisms to strengthen the bond of trust with Quebec families.
The Corporation des thanatologues du Québec is the only one in Quebec to offer quality certification in addition to professional service standards established with the Bureau de normalisation du Québec.
The Distinction certification is issued by the Corporation des thanatologues to funeral businesses that voluntarily initiate rigorous qualification processes. This certification requires a complete review of business practices in a funeral home and ensures clients benefit from the most professional service.
2016 - 2017
In 2016, Émilie and Patrick Bessette joined the team. Then, in 2017, Sophie Bessette also joined the family business, which would change hands. Indeed, Raymond, Émilie, Sophie, and Patrick became the new owners.
2020
2020
Our Team
Our strength is people. Every member of our team is committed to offering professional, respectful, and deeply humane service.
From the first call to the final tribute, we are there, with discretion and presence.
Raymond Bessette
Sophie Bessette
Émilie Bessette
Dominic Lacasse
Éric Bessette
Sophie Bourbeau
Maude Gauthier
Marie-Soleil Robert Auger
Andrée Robert
Alexis Stoddard
Chrystine Trudeau
Careers
Join a deeply human team.
At Famille Bessette, every team member plays an essential role in supporting grieving families with respect, dignity, and compassion. If you wish to put your skills to work in a meaningful mission, within an environment rooted in empathy and solidarity, we would be happy to meet you.
